January 29, 2021
Keynote 1
Title: Doctors, Leadership & Management – Beyond Improvisation
Time: 7:30 am – 9:00 am
Presented by: Tom Gehring
Room: Pacifica Ballroom
Most doctors survive on improv leadership and management. Why? Because leadership and management are absorbed vice taught. Physicians learn on the fly by emulating the good and rejecting the bad models. There’s a better way! Tom Gehring will share the key concepts of his two books “7 Roles Great Leaders Don’t Delegate” and “11 Questions Great Managers Ask & Answer” to help participants of all experience levels confidently approach leadership and management as a systemic paradigm vice ad hoc improv.
Break: 9:00 am – 9:15 am
Room: Pacifica Ballroom
Session 1
Pillar: Mentorship/Sponsorship
Title: Maximizing Mentorship – for Mentors and Mentees
Time: 9:15 am – 10:30 am
Presented by: Scott Regenbogen, MD & Pat Roberts, MD
Room: Pacifica Ballroom
Effective mentorship is key for professional and personal success and career satisfaction in colon and rectal surgery. This session will discuss strategies for effective mentoring relationships, from the perspectives of both mentors and mentees, including what excellent mentors do (primary skills), the characteristics of excellent mentors (style and personality), logistics of the mentor/mentee relationship and keys to continuing success. We will address the evolution from mentee to mentor, the mentorship needs of mid-career faculty seeking a “boost” in their career, and the needs of senior colon and rectal surgeons as the seek new roles and opportunities at the end of their careers.
Session 2
Pillar: Accountability & Judgement
Title: Leading by Example
Time: 10:30 am – 11:45 am
Presented by: Cliff Ko, MD, Guy Orangio, MD
Room: Pacifica Ballroom
When you “lead by example”, you create a picture of what's possible, of what should be, and what its takes to lead. Taking on responsibility, not for the recognition but for a higher purpose is what distinguishes leaders from others. Regardless of the outcome it is vital for leaders to take ownership and pave a path forward. Taking responsibility for outcomes and consequences builds trust and respect and models an attitude of accountability that can be contagious among employees.
Lunch with Leaders/Roundtables
Time: 11:45 am – 1:00 pm
Room: Pacifica Ballroom
Roundtable 1: Leadership Soft Skills
Facilitated by: Jason Mizell, MD
Leadership soft skills are the often “underplayed” characteristics that separate the good leaders from the great leaders. Why do we want to work for some leaders and not others? Why do some bosses motivate us to want to work harder, stay later or to be more passionate with our jobs? In this session learn about the importance of leadership soft skills and why these characteristics are fundamentally more highly valued in today’s healthcare environment than in prior generations.
Roundtable 2: Developing Your Own Leadership Plan
Facilitated by: Kelly Tyler, MD
Effective leadership is built on robust planning and sustained achievement of goals. We will discuss the crucial elements of creating a successful leadership plan with a focus on stepwise professional growth, thoughtful program development, and strategic maneuvering in your current health care setting.
Roundtable 3: The Importance of Data Disruption for Leaders
Facilitated by: David Margolin, MD
“The only constant is change.” Leaders need to embrace change: keep an eye on the goal, be optimistic, surround themselves with positive people, develop deep team relationships, be open to new ideas, freely adapt/revise plans, and learn from failure. This lunch-time session will address the issues around embracing change and provide strategies and a framework to manage change.
Roundtable 4: Embracing Change
Facilitated by: Steve Sentovich, MD
“The only constant is change.” Leaders need to embrace change: keep an eye on the goal, be optimistic, surround themselves with positive people, develop deep team relationships, be open to new ideas, freely adapt/revise plans, and learn from failure. This lunch-time session will address the issues around embracing change and provide strategies and a framework to manage change.
Roundtable 5: Mental Management: Keys to Peak Performance
Facilitated by: Sharon Stein, MD
Extraordinary leaders use emotional intelligence to remain calm and harness passion to best serve their purposes. The practice of using emotions skillfully to achieve your purposes can be learned and practiced. During this lunchtime roundtable, participants will discuss the key elements of mental management, how to de-escalate emotionally driven conversations and when to employ emotion and hands on skills to achieve your purposes.
Roundtable 6: Plan or Strategy – What is the Difference
Facilitated by: David Westman
As the use of AI in many aspects of healthcare continues to group it will be important for healthcare leaders to be versed in both potential and risks of AI. We will discuss how AI is currently being used in healthcare and its future. We will also discuss how leaders can leverage and work with big data and AI companies to benefit our institutions and patients.
Session 3
Pillar: Connectivity & Communication
Title: Inclusive Communication: A tool for Connectivity & Increased Engagement
Time: 1:00 pm – 2:30 pm
Presented by: Steve Jones (tentative)
Room: Pacifica Ballroom
Successful leaders create a sense of belonging and connectivity as a strategy to increase employee engagement and team performance. Leaders are challenged to create a workplace that continually brings out the best in the people with whom they work. This workshop will engage leaders in a highly interactive learning experience focused on leadership behaviors that increase transparency and employee buy-in. Leaders will learn trust-building techniques that inspire diverse teams to achieve high performance through inclusive dialogue that leads to positive outcomes.
Break: 2:30 pm – 2:45 pm
Room: Pacifica Ballroom
Session 4
Pillar: Strategy & Vision
Title: Strategic vision is often not a matter of choice, but frequently a matter of necessity
Time: 2:45 pm – 4:00 pm
Presented by: Michael Stamos, MD, Susan Galandiuk. MD
Room: Pacifica Ballroom
Our Story: Strategic vision is often not a matter of choice, but frequently a matter of necessity. Whether thrust into a role as an interim leader in an environment in chaos, or into a role where prior leaders vacate their role without adequate transition planning, establishing a strategy and vision is typically the only path to success. Within the context of the aforementioned crisis, this session will impart four key lessons on “selling your vision, how to identify who is committed to your success and has your back, the value of consulting who have a history with the organization, and how to set clearly stated goals.
Session 5-A
Pillar: Leading Change & Growth – Personal Career Growth
Title: Career Transitions: When, Why, and How?
Time: 4:00 pm – 5:15 pm
Presented by: James Merlino, MD, Mariana Berho, MD
Room: Pacifica Ballroom
Have you ever considered changing careers or taking on more responsibility? What lies beyond the OR for a colorectal surgeon in areas of healthcare administration, industry, editorship, or academia? Is this as fulfilling as patient care? At what point in your life do you make these transitions? Is it possible to do colorectal surgery as a part-time job? Do you lose skill but gain personal career satisfaction? This session focuses on the career trajectory for leaders who transitioned from full time physician to something else. Learn from their personal anecdotes, career advice and insider perspective on what it takes and what it means to change career focus.
Session 5-B (Parallel Session)
Pillar: Leading Growth & Change – Innovation
Title: Go, Go, Go
Time: 4:00 pm – 5:15 pm
Presented by: Scott Huennekens, MBA
Room: Cypress
Innovation is what separates the top companies, enterprises and teams from the rest. This session explores how leaders cultivate innovation and develop a culture that supports innovation. There will be discussion about what it means to have a formal innovation strategy and budget for innovation along with identifying ways can communicate clear direction for innovation to the organization.
Cocktail Reception
Time: 5:30 pm – 6:30 pm
Location: Olive Lawn (Outdoors)
Dinner
Visioning for the Future
Time: 6:30 pm – 8:30 pm
Location: Olive Lawn (Outdoors)
January 30, 2021
Breakfast with Leaders
Time: 7:00 am – 8:00 am
Room: Pacifica Ballroom
Session 6/Keynote 2
Pillar: Culture
Title: Influencing Culture through Front-Line Leadership
Time: 8:00 am – 9:15 am
Presented by: Chris Van Gorder
Room: Pacifica Ballroom
Chris Van Gorder’s rise to health care executive and national health care leader has been unconventional. His journey began as a hospital patient, when as a police officer he was critically injured during a family dispute call. After a lengthy recovery, he started a new career in hospital security, continued his education in health care management and rose to levels of increased responsibility.
In this enlightening and authentic keynote, Chris shares the front-line lessons he’s learned along the way. He offers current and aspiring leaders a different approach to business success — one that bridges the distance with front-line employees and builds a culture that can sustain an organization in bad times, good times and times of extreme change.
Session 7
Pillar: Integrity
Title: Integrity: An Essential Trait for Physician Leaders Facing Uncertainties and Conflicting Demands
Time: 9:15 am – 10:30 am
Presented by: Dave Rothenberger, MD
Room: Pacifica Ballroom
In this session, we will explore the trait of integrity and its essential role in developing ethical and effective physician leaders capable of creating a just, sustainable and effective health care system. “Integrity” is traditionally thought of as the ability to distinguish “right” from “wrong” coupled with the internal resolve to consistently choose the “right” course regardless of potentially negative consequences to oneself or one’s organization. Today, physician leaders face uncharted territory and conflicting demands as they work to deliver VALUE to the marketplace while simultaneously ensuring well-being for their workforce and sufficient profitability to sustain their health care organization. Even when there is no clear or easy option, hard decisions must be made despite knowing the impact of such choices will often be divisive and controversial. More than ever, integrity is an essential core value for any physician leader. A leader with integrity can model effective servant leadership, use adaptive change management and establish and maintain a culture of well-being in health care organizations.
Break: 10:30 am – 10:45 am
Room: Pacifica Ballroom
Session 8
Pillar: Empowerment
Title: Persistence: The Power to Create
Time: 10:45 – 12:00 pm
Presented by: Jodi Bondi Norgaard
Room: Pacifica Ballroom
In this presentation, Jodi shares her “aha moment” and discusses what she never anticipated while launching a socially responsible product; the long road ahead of her, the hard battle she would fight and learning that her persistence, determination, and passion would serve her well. She shares her entrepreneurial journey of challenging the status quo, achieving goals, and becoming a leader in breaking gender stereotypes. Jodi knows you don’t need unlimited resources or a giant team to create change and she encourages participants to take their best idea, step over fear, find courage, tap into their passion and persist when it becomes difficult.
Lunch with Leaders Panel
Time: 12:00 pm – 1:30 pm
Room: Pacifica Ballroom
Panel Presenters
Title: How to Become a National Leader
Presenter: Kirstin Wilkins, MD
Becoming a national leader requires careful planning from early on in your career. Whether you are in a university or community-based practice, the steps for national leadership begin at your home institution. Committee involvement, resident education, and research endeavors allow one to develop leadership skills and visibility that can be transitioned to both local and national leadership positions. It is important to establish relationships with mentors who can provide guidance throughout your personal leadership development. Becoming a national leader requires constant dedication to active Society participation. Achieving a national leadership goal allows one to be at the forefront of their field and the opportunity to serve as a mentor themselves
Title: How to Recover from Failure and Rejection in Leadership
Presenter: Pat Sylla, MD
In this panel, the various pathways to achieve leadership positions at the institutional and regional level will be briefly described. Overt and more occult contributors to failed attempts at reaching leadership goals will be explored, including credentials, reputation, leadership style, local environment/culture, and potential biases. Strategies for coping with rejection, building resilience, and optimizing chances for success will be described.
Session 9
Pillar: Society Advocacy
Title: We need you!
Time: 1:30 pm – 2:45 pm
Presented by: Guy Orangio, MD, David Margolin, MD, Steve Sentovich, MD
Room: Pacifica Ballroom
The future of Colorectal Surgery depends on its members. Early and lifelong involvement in our society, board and research forum is critical to the specialty’s future. Learn how you can contribute, how the society advocates for the specialty locally, regionally and nationally to protect your interests and those of our patients.
Break: 2:45 – 3:00 pm
Room: Pacifica Ballroom
Session 10-A
Pillar: Operations
Title: Managing Clinical Operations
Time: 2:45 pm – 4:00 pm
Presented by: Conor Delaney, MD
Room: Dracena
Whether one aspires to optimizing education and research, or the goal is “simply” running a clinical practice, success must be based on efficient clinical operations. In this session, Dr Delaney introduces the Institute model of healthcare at Cleveland Clinic, and demonstrates the practices that he and his team have evolved for managing recruitment, staffing, access, productivity, endoscopy and operating room utilization and scheduling, and billing and coding optimization. In addition, practices for managing operating room costs, and length of stay and enhanced care practices across an institution are introduced. The importance of teamwork, communication and education across groups is emphasized and discussed.
Session 10-B (Parallel Session)
Pillar: Operations – Human Resources
Title: Dealing with Conflict and Other Detrimental Behaviors
Time: 2:45 pm – 4:00 pm
Presented by: Tom Read, MD
Room: Cypress
Taking care of sick folks is stressful. Operating on them, and assuming responsibility for their lives during the perioperative period, even more so. That stress can be minimized if everyone on the team exhibits altruistic, selfless, and collaborative behaviors. Unfortunately, that is not always the case. Managing conflict and other detrimental behaviors may be the least attractive aspect of any leadership position. However, it is critical to the success of the mission. In this interactive session, we will devise strategies to deal with real-life problems: anger; lack of motivation; interpersonal conflict; substance abuse; romantic relationships among staff, etc. The role of Human Resources and external organizations will be discussed.
Final Session/Group Activity
Time: 4:00 pm – 5:15 pm
Room: Pacifica Ballroom
Closing Remarks: Sonia Ramamoorthy, MD
Time: 5:15 – 5:30 pm
Cocktail Reception
Time: 5:30 pm – 6:30 pm
Location: TBD
Dinner with Guest Speaker
Pillar: Connectivity & Communication
Title: Social Media: Get In or Get Left Behind
Time: 6:30 pm – 8:30 pm
Location: TBD
Guest Speaker: Steve Wexner, MD